Privacy Policy

Privacy Policy

Introduction

Welcome to https://fencing-wagga-wagga.thebestlocalpro.com (hereafter referred to as ‘our website’ or ‘we’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws. This Privacy Policy details how we collect, use, and safeguard information from our users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, services, or platforms linked from our site, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when you:

  • Utilize our applications and services as an authorized user.
  • Visit and engage with our website, including browsing and interacting with content.
  • Subscribe to receive newsletters, promotional emails, or other communications from us.

Personal Data Collection

We collect various categories of personal information, which include:

  1. Account Information: Details required to set up and maintain your user account, such as name, username, email address, and password.
  2. Payment Information: Data related to transactions, including payment method, billing address, and order history.
  3. Financial Information: This may be collected for billing purposes and includes bank account details (if provided) and financial transaction records.
  4. Purchase Information: Details about products or services you’ve bought from us, including purchase date, quantity, and item specifics.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Information about your geographical location when using our services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you share with us to improve our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent) for personalized experiences.
  9. Product Information: Details about the products you show interest in or purchase on our site, including preferences and customization choices.

We gather this data through various means: user input forms, account settings, order processes, surveys, website analytics tools, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third parties who assist us in providing services, subject to their privacy commitments.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities, such as login, session management, and account security.
  • Preference Cookies: Used to remember user preferences, language settings, and customization options.
  • Analytics Cookies: Help us understand how users interact with our site, including metrics on page views, time spent, and bounce rates.

Users can manage their cookie choices through our Cookie Manager, which allows you to control non-essential cookies.

Retention and Deletion

The retention period for personal data varies depending on the purpose of collection and applicable legal requirements:

  • We retain your account information as long as your account is active or necessary for providing services.
  • Payment and transaction data are kept for a period defined by financial regulations, typically 7 years.
  • Purchase history may be stored indefinitely for analytics purposes but will be anonymized after this period.
  • Other types of personal data will be retained only as long as necessary for the fulfillment of legitimate business interests or legal obligations.

Once the data is no longer required, we take reasonable steps to delete or anonymize it securely.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection guidelines.
  • Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to and correction of your personal data.
  • Erasure (Right to be Forgotten): The ability to request the deletion of your data, subject to legal exceptions.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Data Portability: Receiving a copy of your data in a structured format for transfer to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through the contact details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data handling practices:

  • Email: [email protected]
  • Mailing Address: Fencing Waggaga Wagga, Privacy Team, [Your Address]